Warranty Policy

Thank you for choosing LceGreenEnergy! We stand behind the quality of our products and are committed to ensuring your satisfaction. This Warranty Policy outlines the terms and conditions of our warranty coverage. Please read it carefully.

1. Warranty Coverage
LceGreenEnergy warrants that its products are free from defects in materials and workmanship under normal use for a period of 30days from the date of purchase. This warranty applies only to the original purchaser and is non-transferable.

2. What is Covered
This warranty covers:
- Defects in materials or workmanship.
- Malfunctions due to manufacturing issues.

3. What is Not Covered
This warranty does not cover:
- Damage caused by misuse, abuse, or improper handling.
- Damage resulting from accidents, modifications, or unauthorized repairs.
- Normal wear and tear, including scratches, dents, or cosmetic damage.
- Products purchased from unauthorized resellers or third-party sellers.
- Consumable parts (e.g., batteries) unless damage is due to defects in materials or workmanship.

4. Warranty Claims
To make a warranty claim, please follow these steps:
1. Contact our customer support team at "richard@lcegreenenergy.coom" within the warranty period.
2. Provide proof of purchase (e.g., order number, Payment receipt).
3. Include a detailed description of the issue and, if requested, photos or videos demonstrating the defect.
4. If the claim is approved, we will provide instructions for returning the product or arranging a replacement.

5. Remedies
If a defect is confirmed, LceGreenEnergy will, at its sole discretion:
- Repair the product.
- Replace the product with a new or refurbished item.
- Issue a refund for the purchase price.

6. Limitations
- This warranty is limited to the repair, replacement, or refund of the product.
- LceGreenEnergy is not liable for any indirect, incidental, or consequential damages arising from the use of its products.
- This warranty does not affect your statutory rights as a consumer.

7. Exclusions
This warranty is void if:
- The product has been tampered with or repaired by unauthorized personnel.
- The product has been used in a manner inconsistent with its intended purpose.
- The product has been exposed to extreme conditions (e.g., excessive heat, moisture, or physical impact).

8. Contact Us
If you have any questions about this Warranty Policy or need assistance with a warranty claim, please contact us at:
Email: richard@lcegreenenergy.com

Note: This Warranty Policy is subject to change without prior notice. Please refer to the latest version on our website.